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Payment Policy

Last Updated: 2026

Welcome to FestoWeb. This Payment Policy outlines the payment terms, billing process, and financial responsibilities for all clients working with our agency. By purchasing any of our services, you agree to the terms outlined below.

1. Payment Structure

To begin any project with FestoWeb, clients are required to pay a 50% upfront deposit before any work begins.

This initial payment allows us to:

  • Secure your project timeline
  • Purchase necessary hosting services
  • Register domain names (if included)
  • Begin research, planning, design, and development

No project work will begin until the deposit has been successfully received.

2. Accepted Payment Methods

At this time, FestoWeb accepts payment through:

  • Bank Transfer

Clients are responsible for ensuring all transfer details are entered correctly.

3. Supported Currencies

FestoWeb works with clients in Saudi Arabia and internationally.

Our billing currencies are:

  • SAR (Saudi Riyal) for clients in Saudi Arabia
  • USD or local currency equivalent for international clients, based on exchange rate calculations at the time of billing

Currency conversion rates may vary depending on financial institutions.

4. Final Payment & Website Launch

Once your project has been completed, the remaining 50% balance must be paid before:

  • Website launch
  • Website transfer
  • Delivery of final files
  • Domain or hosting handover
  • Administrative access

FestoWeb reserves the right to withhold launch and delivery until full payment has been received.

5. Review & Approval Period

After project completion, clients are given 5 business days to:

  • Review the website
  • Test functionality
  • Request their included free revision

If the client does not respond within this period, the free revision may no longer be available, and future changes may be billed as additional work.

 

6. Revision Policy

Each project includes:

  • 1 free revision

Additional revisions, edits, or changes outside the agreed project scope may result in additional charges.

FestoWeb will always communicate any extra costs before proceeding.

 

7. Late Payments

After the final invoice is issued, clients have 3 business days to complete payment.

If payment is not received:

  • The project will be paused immediately
  • Launch and delivery will be delayed
  • Access to project files or systems may be restricted until payment is completed

8. Project Cancellation & Deposits

If a client cancels the project before any expenses or work have started, the initial deposit may be eligible for refund.

If FestoWeb has already:

  • Purchased hosting services
  • Registered domain names
  • Started strategy, design, or development work

The deposit may not be fully refundable.

However:

If hosting services were purchased through providers such as Hostinger and are still within the provider’s refund period, eligible hosting fees may be refunded based on provider policies.

Any completed work, consultation time, setup, strategy, or development hours will be deducted from any refundable amount.

 

9. Taxes & Fees

All pricing provided by FestoWeb includes applicable service costs and project-related fees unless stated otherwise.

Additional third-party costs (premium plugins, paid tools, custom integrations, etc.) may be billed separately if required.

 

10. Contact Information

If you have questions regarding this Payment Policy, please contact us:

Email: contact@festoweb.com

This Payment Policy may be updated at any time without prior notice.

FestoWeb
Building websites designed for growth.